News

Telstra to pay AUD$50m penalty for unconscionable sales to Indigenous consumers

Australia | Thursday, May 13, 2021
The Federal Court of Australia today ordered that Telstra pay AUD$50 million in penalties for engaging in unconscionable conduct when it sold mobile contracts to more than 100 Indigenous consumers...

Google to require providers to add information about data use to apps in its app store

Netherlands | Saturday, May 8, 2021
In its app store Google Play, Google will require app providers to indicate what personal data each app uses. Google will introduce this requirement this summer. Apple already implemented this...

Google will improve information on how apps collect and use personal data

Norway | Saturday, May 8, 2021

Google misled consumers about the collection and use of location data

Australia | Friday, April 16, 2021

Full Court dismisses Volkswagen $125m penalty appeal

Australia | Monday, April 12, 2021

Finnish Consumer Ombudsman's Newsletter 01|2021 - published

Finland | Saturday, April 10, 2021

FTC sends more than US$6.5 Million to consumers harmed by Fashion Nova

United States of America | Friday, March 26, 2021

Consumers International and ICPEN Joint Statement World Consumer Rights Day 2021 and Fraud Prevention Month

Global | Monday, March 15, 2021

FTC returns more than US$482 Million to consumers in 2020

United States of America | Monday, February 15, 2021

Amazon to pay US$61.7 Million to settle FTC charges It withheld some customer tips from Amazon Flex drivers

United States of America | Monday, February 15, 2021

ACM sees risks associated with paid ranking for consumers and competition

Netherlands | Saturday, February 6, 2021

Global sweep finds 40% of firms’ green claims could be misleading

United Kingdom | Friday, January 29, 2021

Screening of websites for 'greenwashing': half of green claims lack evidence

European Union | Friday, January 29, 2021

Canadian company fined CA$15 million for subscription trap scam

Canada | Thursday, January 28, 2021

Rules of thumb for sustainability claims have been finalized, serving as basis for ACM’s enforcement

Netherlands | Thursday, January 28, 2021

FTC brings first-ever cases under the BOTS Act

United States of America | Wednesday, January 27, 2021

ACM forces online store to stop using fake likes and fake followers

Netherlands | Tuesday, January 19, 2021