News

Travel problems top list of COVID-19-related reports

Australia | Wednesday, November 25, 2020
New figures released today show COVID-19-related consumer reports make up the majority of the 109,446 complaints the ACCC received in the first ten months of this year. The impact of COVID-19 on...

Trivago misled consumers about hotel room rates - UPDATED

Australia | Wednesday, November 4, 2020
The Federal Court of Australia has found Trivago breached the Australian Consumer Law when it made misleading representations about hotel room rates both on its website and television advertising. The...

Australia's Federal Court finds ticket reseller Viagogo misled consumers

Australia | Thursday, April 18, 2019

Video Social Networking App Musical.ly Agrees to Settle FTC Allegations That it Violated Children’s Privacy Law

United States of America | Thursday, February 28, 2019

FTC Brings First Case Challenging Fake Paid Reviews on an Independent Retail Website

United States of America | Thursday, February 28, 2019

Optus penalised $10 million for misleading customers over digital purchases

Australia | Thursday, February 7, 2019

Hotel booking sites to make major changes after CMA probe

United Kingdom | Wednesday, February 6, 2019

Reserved decision in Commission application for Viagogo injunction 

New Zealand | Tuesday, February 5, 2019

Celebrities and social media stars investigated for not labelling posts

United Kingdom | Friday, January 25, 2019

Consumers International Summit 2019

Global | Monday, January 21, 2019

Finnish Consumer Ombudsman's Newsletter

Finland | Monday, December 3, 2018

CMA secures court order against viagogo

United Kingdom | Friday, November 30, 2018

FTC to hold workshop examining online event ticket sales

United States of America | Friday, October 5, 2018

Video streaming services encouraged to review their terms and conditions

Canada | Thursday, September 27, 2018

Korea Consumer Agency - 2018 consumer newsletter No.3

Republic of Korea | Thursday, September 20, 2018

Taking advantage of predictable consumer behaviour online must stop

Netherlands | Wednesday, September 19, 2018

CMA launches court action against viagogo

United Kingdom | Sunday, September 2, 2018