News

Travel problems top list of COVID-19-related reports

Australia | Wednesday, November 25, 2020
New figures released today show COVID-19-related consumer reports make up the majority of the 109,446 complaints the ACCC received in the first ten months of this year. The impact of COVID-19 on...

Trivago misled consumers about hotel room rates - UPDATED

Australia | Wednesday, November 4, 2020
The Federal Court of Australia has found Trivago breached the Australian Consumer Law when it made misleading representations about hotel room rates both on its website and television advertising. The...

FTC Releases Results of 2017 Mass-Market Consumer Fraud Survey

United States of America | Friday, November 1, 2019

Google allegedly misled consumers on collection and use of location data

Australia | Tuesday, October 29, 2019

Devumi, Owner and CEO Settle FTC Charges They Sold Fake Indicators of Social Media Influence; Cosmetics Firm Sunday Riley, CEO Settle FTC Charges That Employees Posted Fake Online Reviews at CEO’s Direction

United States of America | Monday, October 21, 2019

Finnish Consumer Ombudsman's English Newsletter 02/2019 Published

Finland | Saturday, October 12, 2019

Record AUD$26.5m penalty and AUD$56m repayment ordered against training college Empower Institute

Australia | Saturday, September 21, 2019

Major overhaul of hotel booking sector after CMA action

United Kingdom | Friday, September 13, 2019

Google and YouTube Will Pay Record $170 Million for Alleged Violations of Children’s Privacy Law

United States of America | Thursday, September 5, 2019

Holistic, dynamic reforms needed to address dominance of digital platforms

Australia | Friday, July 26, 2019

FTC Imposes $5 Billion Penalty and Sweeping New Privacy Restrictions on Facebook

United States of America | Wednesday, July 24, 2019

CMA launches market study into online platforms and the digital advertising market

United Kingdom | Friday, July 12, 2019

Ticketmaster to pay CAD$4.5 million to settle misleading pricing case

Canada | Friday, June 28, 2019

AUD$2.3M penalty for fake Indigenous Australian art

Australia | Wednesday, June 26, 2019

A global approach to consumer protection online

United Kingdom | Tuesday, June 4, 2019

Allegations Sony Europe breached consumer law for PlayStation games

Australia | Wednesday, May 29, 2019

Canada to assume presidency of International Consumer Protection and Enforcement Network

Canada | Friday, May 17, 2019