News

According to SERNAC's research, 95% of users reject additional cookies with designs that promote privacy

Chile | Tuesday, May 10, 2022
An experiment conducted by SERNAC identified cookie advertisements that facilitate the protection of consumers' personal data on the Internet. The experiment, based on behavioral sciences, had the...

Trivago to pay AU$44.7 million in penalties for misleading consumers over hotel room rates

Australia | Friday, April 22, 2022
The Federal Court of Australia has ordered Trivago to pay penalties of AU$44.7 million for making misleading representations about hotel room rates on its website and in television advertising, in...

CMA to examine if ‘eco-friendly’ claims are misleading

United Kingdom | Tuesday, November 3, 2020

Finnish Consumer Ombudsman's Newsletter 02|2020 - published

Finland | Tuesday, November 3, 2020

Investigations launched against Google, Apple and Dropbox for their cloud computing services

Italy | Wednesday, October 28, 2020

FTC Data Shows Big Jump in Consumer Reports about Scams Originating on Social Media

United States of America | Thursday, October 22, 2020

Instagram to tackle hidden advertising after CMA action

United Kingdom | Tuesday, October 20, 2020

More than £1m in refunds secured for care home residents

United Kingdom | Friday, October 9, 2020

Viagogo to pay AU$7 million for misleading consumers

Australia | Friday, October 2, 2020

Korea Consumer Newsletter No 3 [2020]

Republic of Korea | Friday, September 25, 2020

ACCC alleges Google misled consumers about expanded use of personal data

Australia | Monday, July 27, 2020

FTC Takes Action against Marketer That Falsely Promised Consumers Next Day Shipping of Facemasks and Other Personal Protective Equipment

United States of America | Monday, July 20, 2020

Australian Consumer Law regulators release best practice guidance for the Travel Industry for COVID-19 related travel cancellations

Australia | Wednesday, July 15, 2020

ACM compels providers of pilgrimage packages to take travel guarantee measures

Netherlands | Wednesday, July 8, 2020

NZCC releases guidelines on environmental claims

New Zealand | Wednesday, July 8, 2020

ICPEN Best Practice Principles for Marketing Practices directed towards Children Online

Global | Tuesday, June 30, 2020

Competition Bureau assuming the presidency of the International Consumer Protection and Enforcement Network for 2020-2021

Canada | Tuesday, June 30, 2020