Protecting consumers worldwide

Welcome to the website of the International Consumer Protection and Enforcement Network (ICPEN) – an organisation composed of consumer protection authorities from over 70 countries, representing some 5 billion global citizen-consumers.

About #ICPEN

About #ICPEN

Consumer protection authorities from around the world working together to combat fraudulent, deceptive and unfair trading practices.

#ICPENAU2023

#ICPENAU2023

The 2022|23 Australian Presidency looks forward to welcoming consumer protection enforcement regulators from 8 to 12 May 2023, to share information and experience, and to agree to cooperate and collaborate, across national borders to protect consumers worldwide.

Resolve a dispute

Resolve a dispute

Consumers shop worldwide so you also need to know who can help when something goes wrong. We provide a list of consumer authorities to help get you started.

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