Protecting consumers worldwide

Welcome to the website of the International Consumer Protection and Enforcement Network (ICPEN) – an organisation composed of consumer protection authorities from over 70 countries, representing some 5 billion global citizen-consumers.

About #ICPEN

About #ICPEN

Consumer protection authorities from around the world working together to combat fraudulent, deceptive and unfair trading practices.

#DarkPatterns

#DarkPatterns

Dark Patterns - Holiday season online sales - don't be deceived by misleading sale prices and pressure selling tactics..

Resolve a dispute

Resolve a dispute

Consumers shop worldwide so you also need to know who can help when something goes wrong. We provide a list of consumer authorities to help get you started.

News

FTC announces exploratory challenge to prevent the harms of AI-enabled voice cloning

United States of America | Thursday, November 16, 2023
The Federal Trade Commission (FTC) is announcing the Voice Cloning Challenge to help promote the development of ideas to protect consumers from the misuse of artificial intelligence-enabled voice...

Finnish Consumer Ombudsman's Newsletter 01|2023 published

Finland | Tuesday, November 14, 2023

ICCC joins Pacific Island counterparts to form the Pacific Island Network of Competition, Consumer, and Economic Regulators (PINCCER)

Papua New Guinea | Tuesday, November 7, 2023

New international network formed to promote competitive markets in the Pacific

Australia | Monday, November 6, 2023

Indecopi- Peru to present "Guidelines on Environmental Claims"

Peru | Wednesday, October 18, 2023

FTC proposes rule to ban junk fees

United States of America | Wednesday, October 11, 2023

Consumers at the very centre - UOKiK conference, Warsaw, Poland, within the framework of ICPEN

Global | Thursday, October 5, 2023

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