Protecting consumers worldwide

Welcome to the website of the International Consumer Protection and Enforcement Network (ICPEN) – an organisation composed of consumer protection authorities from 70 countries, representing some 5 billion global citizen-consumers.

About #ICPEN

About #ICPEN

Consumer protection authorities from around the world working together to combat fraudulent, deceptive and unfair trading practices.

#30years strong

#30years strong

Celebrating 30years; the mandate of ICPEN is to encourage international cooperation and collaboration among consumer law enforcement agencies.

Resolve a dispute

Resolve a dispute

Consumers shop worldwide so you also need to know who can help when something goes wrong. We provide a list of consumer authorities to help get you started.

News

President of UOKiK publishes recommendations on the tagging by influencers on social media

Poland | Tuesday, September 27, 2022
The Office of Competition and Consumer Protection (UOKiK), Poland, has published the Recommendations on the tagging by influencers, of advertising content on social media. Recommendations of the...

Commission cracks down on sales practices that mislead online shoppers

New Zealand | Saturday, September 17, 2022

FTC Report Shows Rise in Sophisticated Dark Patterns Designed to Trick and Trap Consumers

United States of America | Saturday, September 17, 2022

Online retailer fined for misleading "today only" deals

New Zealand | Tuesday, September 13, 2022

Decathlon and H&M will now inform consumers better about sustainability

Netherlands | Tuesday, September 13, 2022

New provisions come into force tackling unfair business practices

New Zealand | Tuesday, August 16, 2022

Google LLC to pay AU$60 million for misleading representations

Australia | Friday, August 12, 2022

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