Protecting consumers worldwide

Welcome to the website of the International Consumer Protection and Enforcement Network (ICPEN) – an organisation composed of consumer protection authorities from 70 countries, representing some 5 billion global citizen-consumers.

About #ICPEN

About #ICPEN

Consumer protection authorities from around the world working together to combat fraudulent, deceptive and unfair trading practices.

#30years strong

#30years strong

Celebrating 30years; the mandate of ICPEN is to encourage international cooperation and collaboration among consumer law enforcement agencies.

Resolve a dispute

Resolve a dispute

Consumers shop worldwide so you also need to know who can help when something goes wrong. We provide a list of consumer authorities to help get you started.

News

Google LLC to pay AU$60 million for misleading representations

Australia | Friday, August 12, 2022
The Federal Court of Australia has ordered Google LLC to pay AU$60 million in penalties for making misleading representations to consumers about the collection and use of their personal location data...

CMA to investigate ASOS, Boohoo and Asda over 'green' fashion claims

United Kingdom | Friday, July 29, 2022

Following ACM actions, Wish bans fake discounts and blocks personalized pricing

Netherlands | Thursday, July 28, 2022

FTC Returning Almost $25 Million to Consumers Worldwide Who Were Defrauded by Next-Gen Sweepstakes Scheme

United States of America | Saturday, July 23, 2022

Samsung Australia to pay AU$14m penalty for misleading water resistance claims

Australia | Thursday, June 23, 2022

Finnish Consumer Ombudsman's Newsletter 01|2022 published

Finland | Monday, June 6, 2022

According to SERNAC's research, 95% of users reject additional cookies with designs that promote privacy

Chile | Tuesday, May 10, 2022

View More News