Protecting consumers worldwide

Welcome to the website of the International Consumer Protection and Enforcement Network (ICPEN) – an organisation composed of consumer protection authorities from over 65 countries.

About #ICPEN

About #ICPEN

Consumer protection authorities from around the world working together to combat fraudulent, deceptive and unfair trading practices.

#ConsumerWhoKnows

#ConsumerWhoKnows

ICPEN 2021Fraud Prevention Month campaign - Misleading Environmental Claims. Informed consumers look behind the claims and make the right choices for humankind and for the planet..

Resolve a dispute

Resolve a dispute

Consumers shop worldwide so you also need to know who can help when something goes wrong. We provide a list of consumer authorities to help get you started.

News