Protecting consumers worldwide

About #ICPEN

Consumer protection authorities from around the world working together to combat fraudulent, deceptive and unfair trading practices.

#ICPENAU2023

The 2022|23 Australian Presidency looks forward to welcoming consumer protection enforcement regulators from 8 to 12 May 2023, to share information and experience, and to agree to cooperate and collaborate, across national borders to protect consumers worldwide.

Resolve a dispute

Consumers shop worldwide so you also need to know who can help when something goes wrong. We provide a list of consumer authorities to help get you started.

News

Google commits to give consumers clearer and more accurate information to comply with EU rules

European Union | Friday, January 27, 2023

Have you ever struggled to understand whether you were buying directly from Google or from a different brand, or had difficulty finding information about final costs? In order to further align its...

Fortnite video game maker Epic Games to pay more than half a billion US dollars over FTC allegations of privacy violations and unwanted charges

United States of America | Tuesday, December 20, 2022

Protecting consumers worldwide

About #ICPEN

#ICPENAU2023

Resolve a dispute

Google commits to give consumers clearer and more accurate information to comply with EU rules

Fortnite video game maker Epic Games to pay more than half a billion US dollars over FTC allegations of privacy violations and unwanted charges

Consumer Protection: 43% of websites in breach of EU rules during Black Friday

Uber to pay AU$21m for misleading representations about Uber Taxi fares and cancellation fees

FTC, States sue Google and iHeartMedia for deceptive ads promoting the Pixel 4 Smartphone

ACM: stricter EU rules for the protection of online consumers

Telcos to pay a total of AU$33.5 million for misleading statements about NBN maximum speeds

ICPEN President 2022-2023

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