Welcome to the website of the International Consumer Protection and Enforcement Network (ICPEN) – an organization composed of consumer protection authorities from over 50 countries, whose aim is to:
The Federal Court has declared by consent that both Fisher & Paykel Customer Services Pty Ltd (Fisher & Paykel) and Domestic & General Services Pty Ltd (Domestic & General) made a false or misleading representation in the course of offering an extended warranty to consumers, and imposed a pecuniary penalty of $200,000 on each business. 
On 19 December 2014 the AGCM - Italian Competition Authority - closed an investigation concerning Tripadvisor and the Italian version of its travel review website. The probe focused on the claim that consumers could find on the website many "true and authentic reviews, which you can trust" and the "most sincere opinions", published by millions of travelers and regarding hotels, bed & breakfasts, restaurants, etc. 
T-Mobile has agreed to provide consumers full refunds totalling at least $90 million to settle the FTCs charges of mobile cramming. Under the terms of the settlement, T-Mobile also will pay $18 million to the state attorneys general and $4.5 million to the Federal Communications Commission. 
Sony Computer Entertainment America (Sony) has agreed to settle FTC charges that it deceived consumers with false advertising claims about the game changing technological features of its PlayStation Vita handheld gaming console. | MO | TU | WE | TH | FR | SA | SU |
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