News

According to SERNAC's research, 95% of users reject additional cookies with designs that promote privacy

Chile | Tuesday, May 10, 2022
An experiment conducted by SERNAC identified cookie advertisements that facilitate the protection of consumers' personal data on the Internet. The experiment, based on behavioral sciences, had the...

Trivago to pay AU$44.7 million in penalties for misleading consumers over hotel room rates

Australia | Friday, April 22, 2022
The Federal Court of Australia has ordered Trivago to pay penalties of AU$44.7 million for making misleading representations about hotel room rates on its website and in television advertising, in...

Ryanair fined EUR 4.2 million for non-reimbursement of cancelled flights

Italy | Monday, May 24, 2021

CMA consults on environmental claims guidance for businesses

United Kingdom | Friday, May 21, 2021

Telstra to pay AUD$50m penalty for unconscionable sales to Indigenous consumers

Australia | Thursday, May 13, 2021

Google to require providers to add information about data use to apps in its app store

Netherlands | Saturday, May 8, 2021

Google will improve information on how apps collect and use personal data

Norway | Saturday, May 8, 2021

Google misled consumers about the collection and use of location data

Australia | Friday, April 16, 2021

Full Court dismisses Volkswagen $125m penalty appeal

Australia | Monday, April 12, 2021

Finnish Consumer Ombudsman's Newsletter 01|2021 - published

Finland | Saturday, April 10, 2021

FTC sends more than US$6.5 Million to consumers harmed by Fashion Nova

United States of America | Friday, March 26, 2021

Consumers International and ICPEN Joint Statement World Consumer Rights Day 2021 and Fraud Prevention Month

Global | Monday, March 15, 2021

FTC returns more than US$482 Million to consumers in 2020

United States of America | Monday, February 15, 2021

Amazon to pay US$61.7 Million to settle FTC charges It withheld some customer tips from Amazon Flex drivers

United States of America | Monday, February 15, 2021

ACM sees risks associated with paid ranking for consumers and competition

Netherlands | Saturday, February 6, 2021

Global sweep finds 40% of firms’ green claims could be misleading

United Kingdom | Friday, January 29, 2021

Screening of websites for 'greenwashing': half of green claims lack evidence

European Union | Friday, January 29, 2021