The Netherlands - Consumer Authority wins legal case against travel providers

The Court of Appeal in The Hague recently ruled in favour of the Consumer Authority in a number of legal proceedings instituted with it. The Consumer Authority had brought the actions in question against tour operators that had failed to arrange travel compensation measures required by law when providing package tours. The Court of Appeal ruled that the companies were to take steps to arrange the travel compensation measures required or stop providing package tours. The court also imposed penalties on these companies in order to force them to arrange compensation measures and to announce these measures.

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