United Kingdom - OFT has published its January 2013 newsletter

This newsletter contains information on OFT's published principles for continuous payment authorities, its call for changes in personal bank accounts and the decision regarding Hong Kong passenger services and OFT's drive to improve standards in debt management companies.

You will also learn about OFT new workplace study on Pensions and the results of a survey showing people are reluctant to complain about the legal profession:

• OFT refuses to licence three debt management companies in ongoing drive to push up standards 31 January 2013
• OFT says major change still needed in personal current account market 25 January 2013
• OFT fines Leicester-based estate agent almost twelve thousand pounds 24 January 2013
• Consumers reluctant to complain about legal profession, says OFT 18 January 2013
• OFT launches workplace pensions market study 17 January 2013
• OFT imposes requirements on RBS and NatWest about use of charging orders 11 Janusry 2013
• OFT advises energy effciency firms on business practices 10 January 2013
• OFT issues no grounds for action decision in Hong Kong passenger services case 14 December 2012
• OFT issues principles to traders using Continuous Payment Authorities 12 December 2012