Amazon to pay US$61.7 Million to settle FTC charges It withheld some customer tips from Amazon Flex drivers
Settlement prohibits Amazon from misrepresenting driver earnings, pay or percent of tips paid to drivers, changing its handling of tips without drivers’ consent
Amazon will pay more than $61.7 million to settle Federal Trade Commission charges that it failed to pay Amazon Flex drivers the full amount of tips they received from Amazon customers over a two and a half year period. The FTC’s complaint alleges that the company stopped its behavior only after becoming aware of the FTC’s investigation in 2019.
The $61.7 million represents the full amount that Amazon allegedly withheld from drivers and will be used by the FTC to compensate drivers.