Protecting consumers worldwide

About #ICPEN

Consumer protection authorities from around the world working together to combat fraudulent, deceptive and unfair trading practices.

#FPM2025

Fraud Prevention Month 2025 - #GreenwashingAlert. With this campaign, we seek to empower consumers so they can identify and avoid misleading advertising strategies, demand transparency in environmental information, and promote responsible consumption that encourages the choice of products and services with a real and positive environmental impact.

Resolve a dispute

Consumers shop worldwide so you also need to know who can help when something goes wrong. We provide a list of consumer authorities to help get you started.