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  • Who we are
  • What we do
  • Initiatives
    • Fraud Prevention Month
    • International Internet Sweep Day
    • eConsumer.gov
    • Consumer Education Initiatives & Awards
    • Industry guidance
  • Get involved
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    Fraud Prevention Month

    The Fraud Prevention Month initiative is a series of education campaigns run every year by ICPEN members under a common theme but focusing on an issue relevant to each individual participating agency.

    Through this initiative we educate consumers and businesses about scams and furnish them with appropriate information on how to protect themselves from falling prey to unfair businesses.

    Each year ICPEN participants implement various Fraud Prevention Month activities. We have addressed such topics as:

    • deceptive and aggressive retail tactics used to lure consumers into an agreement,
    • identity theft,
    • phishing,
    • misleading advertising,
    • legal requirements concerning pricing information and labelling,
    • online shopping,
    • false lottery and business directories,
    • health fraud.

    Often our campaigns target particular audiences including the young, the elderly, small businesses and charities, and have a range of community, non-government, and private sector organisations as partners.

    • Fraud Prevention Month 2023 - dark commercial patterns

    Dark commercial patterns - the OECD report states there is mounting concern that dark commercial patterns may cause substantial consumer detriment. These practices are commonly found in online user interfaces and steer, deceive, coerce, or manipulate consumers into making choices that often are not in their best interests. *

    * OECD (2022), "Dark commercial patterns", OECD Digital Economy Papers, No. 336, OECD Publishing, Paris, https://doi.org/10.1787/44f5e846-en.

    #DarkPatterns #RedFlagsOnline #FPM2023
    #ICPEN #ProtectingConsumersWorldwide

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    ICPEN President 2022-2023

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