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  • United Kingdom - OFT publishes Annual Report 2009-10

    02 August 2010
    The Office of Fair Trading (OFT) has published its Annual Report for the last financial year and an estimate of its financial benefits to consumers. The report shows that the OFT has saved consumers at least £359m per year on average over the period 2007 to 2010 in competition enforcement, consumer protection, merger and markets work across the economy.

  • The Netherlands - Consumer Authority fines provider of SMS services

    02 August 2010
    The Netherlands Consumer Authority is imposing fines amounting to a total of EUR 1,190,000 (one-million-one-hundred-and-ninety-thousand euro) on Artiq Mobile B.V. and Blinck International B.V. - trading under the name of Celldorado - for the large-scale provision of misleading SMS services to consumers. The Consumer Authority is also imposing various orders for incremental penalty payments on the company, in order to ensure that it does stop the misleading practices in question.

  • United States - At FTC's Request, Court Halts Massive Robocall Operation

    01 August 2010
    At the Federal Trade Commission request, a federal court has stopped a major telemarketing operation that made millions of illegal phone calls pitching worthless extended auto warranties and credit card interest rate-reduction programs. A federal judge in Chicago has ordered SBN Peripherals, Inc., to stop the calls, temporarily froze its assets and appointed receiver to take control of the business.

  • Canada - Zellers Agrees to Take Action to Correct Misleading Promotion

    06 July 2010
    The Competition Bureau announced today that Zellers Inc., owned by the Hudson's Bay Company, has agreed to take steps to address Bureau's conclusion that a Zellers' misleading savings card promotion violated the Competition Act.

  • The Netherlands - Consumer Authority to take action against websites that resell admission tickets

    17 June 2010
    Following an investigation, the Consumer Authority has ascertained that many of the websites of companies that resell admission tickets for concerts and (sports) events are still failing to adhere satisfactorily to the regulations relating to the provision of information to consumers. The Consumer Authority is therefore going to take enforcement action where necessary, in order to ensure that providers who resell admission tickets state clearly that they are reselling tickets and what impact that may have upon the consumer.
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